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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lauretta LaCour

Lauretta LaCour

July 23, 2026

5  out of  5
rating by Lauretta LaCour
"Marty is absolutely AMAZING and very helpful and very knowledgeable and very patient when assisting with any situation I have experienced.
I will definitely recommend Steven Smith State Farm Agency to anyone in search of insurance or financial needs. KUDOS to Marty !!"
We responded:
"Lauretta, thank you for taking the time to leave us a review! I'm happy to know you found our assistance helpful and knowledgeable. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything!"
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Linda Fletcher

July 20, 2026

5  out of  5
rating by Linda Fletcher
"I received prompt and courteous service from Steven W"
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Mario Paredez

July 3, 2026

5  out of  5
rating by Mario Paredez
"Spoke with Carol Berilgen , she was very polite and professional . I would definitely recommend her to all my family and friends."
We responded:
"Thank you, Mario! I'm glad to hear that Carol provided you with such a positive experience. We appreciate your recommendation and are here to help with any insurance needs you or your loved ones might have. Feel free to reach out if you need anything else!"
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MRS. MARY WILLIAMS

June 30, 2026

5  out of  5
rating by MRS. MARY WILLIAMS
"Excellent services rendered.

Thank you, Marty"
We responded:
"Thank you, Mary! I'm happy to hear you were satisfied with our services. We appreciate your support and look forward to continuing to assist you. Let us know if we can help with anything else!"
Profile photo of Henry Krum

Henry Krum

June 20, 2026

5  out of  5
rating by Henry Krum
"Great to have an insurance company that I can call and actually speak to a person that I have previous had contact with and is familiar with my policies. Had a great call with sales manager Steven Whisenhunt the other day just to catch up and go over my insurance."
We responded:
"Thank you, Henry! I'm glad to hear that you had a positive experience with Steven and that our team is able to provide the personal touch you value. We strive to make sure you always feel connected and informed about your policies. We're always happy to help if anything comes up."
Profile photo of Lindsay Burns

Lindsay Burns

June 18, 2026

5  out of  5
rating by Lindsay Burns
"Marcques Bridges is the best insurance agent! He's always quick to answer my questions, incredibly helpful, and saves me money. It's reassuring to know I can count on him whenever I need assistance. I highly recommend Marcques to anyone looking for excellent customer service and an agent who cares about his clients."
We responded:
"Thank you, Lindsay! I'm really happy to hear that Marcques has been able to provide you with the support and service you deserve. It's great to know you feel confident and reassured with his assistance. We appreciate your recommendation and are here if you need anything else!"
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Alagar Samy

June 16, 2026

5  out of  5
rating by Alagar Samy
"Steven is very helpful on explaining all the details about the vehicle and renters insurance. He promptly reached out to me when the auto insurance premium was reduced. This helped me to save money. I am working with him for past four years and he is very nice and friendly. I recommend him for anyone who needs help on insurance."
We responded:
"Alagar, thank you for taking the time to leave us a review! I'm happy to know that our explanations and updates have been beneficial for you over the years. Your recommendation is truly appreciated. Don't hesitate to reach out if you need anything!"
Profile photo of Shykesha Kenner

Shykesha Kenner

June 12, 2026

5  out of  5
rating by Shykesha Kenner
"Alijah was absolutely amazing! Very knowledgeable he offered a great service and rate. I will definitely recommend him to anyone. Thanks for great service."
We responded:
"Thank you for your review, Shykesha! I'm happy to hear you received knowledgeable service and a great rate. We appreciate your recommendation and are glad you had a positive experience with us. Feel free to reach out if you need anything else!"
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Dijah Newell

June 12, 2026

5  out of  5
rating by Dijah Newell
"Alijah-dae Kenner was great very informative. One of the best agents, I highly recommend."
We responded:
"Thank you, Dijah! I'm happy to know you found the service informative and helpful. We appreciate your recommendation and are glad to have you with us. Feel free to reach out if you need anything else!"
Profile photo of Aubrey Bowden

Aubrey Bowden

June 12, 2026

5  out of  5
rating by Aubrey Bowden
"Alijah’s customer service is phenomenal and he pays attention to detail"
We responded:
"Aubrey, thank you for taking the time to leave us a review! I'm glad you experienced phenomenal service and attention to detail. Feel free to reach out if you need anything else!"
Profile photo of Avery Edwards

Avery Edwards

June 12, 2026

5  out of  5
rating by Avery Edwards
"Alijah was very helpful and informative, he walked me through the entire process for my policy. I look forward to working with him more in the future !!"
We responded:
"Thank you, Avery! I'm glad to hear that our team was able to guide you through the process and provide the information you needed. We look forward to continuing to assist you with your insurance needs. Don't hesitate to reach out if you need anything!"
Profile photo of Chanzanik Pope

Chanzanik Pope

June 12, 2026

5  out of  5
rating by Chanzanik Pope
"Alijah Kenner was very informative about car insurance, renters insurance, and life insurance. I highly recommended his services. He answered any questions I had and followed up diligently."
We responded:
"Thank you for your review, Chanzanik! I'm happy to hear you found the information helpful and that your questions were addressed thoroughly. We're always here if you need anything else!"
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Otto Rocket

June 12, 2026

5  out of  5
rating by Otto Rocket
"Great experience with Alijah Kenner at State Farm. Very professional, responsive, and made everything simple and stress-free. Answered all my questions and helped me find the best option for my needs. Definitely recommend!"
We responded:
"Thank you, Otto! I'm glad to hear your experience with us was smooth and stress-free. It's wonderful to know we were able to answer all your questions and help you find the right option. We appreciate your recommendation! Let us know if we can help with anything else!"
Profile photo of Charmonie Pope-Kenner

Charmonie Pope-Kenner

June 12, 2026

5  out of  5
rating by Charmonie Pope-Kenner
"Alijah is amazing!"
We responded:
"Charmonie, thank you so much for taking the time to leave us a review! I'm thrilled to hear that Alijah made such a wonderful impression. We’re so grateful to have him on our team!"
Profile photo of Peter Pham

Peter Pham

April 9, 2026

5  out of  5
rating by Peter Pham
"it was pleasure to speaking with Steven Whisenhunt he answer all my question and have State Farm insurance cover for my cars"
We responded:
"Thank you, Peter, for sharing your experience! I'm happy that Steven was able to assist you with your questions. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Jose Texas Dream Pools

Jose Texas Dream Pools

March 30, 2026

5  out of  5
rating by Jose Texas Dream Pools
"Mr. Steven was incredibly helpful, knowledgeable, and saved us money while finding better coverage. They made the entire process easy, patient, and stress-free. I highly recommend them to family and friends!""
We responded:
"Thank you, Jose! I'm happy to hear that you found the process easy and stress-free. It's great to know that our team was able to assist you with better coverage and savings. We appreciate your recommendation and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Austin Prihoda

Austin Prihoda

February 24, 2026

5  out of  5
rating by Austin Prihoda
"Steven Smith was a great guy to work with in a typically unpleasant process. If anyone needs better rates for insurance get with Steven!"
We responded:
"Thanks, Austin! I'm glad the process was more enjoyable for you. We appreciate your recommendation and are here for any insurance needs you have. Feel free to reach out anytime!"
Profile photo of M. L. Walker

M. L. Walker

February 5, 2026

5  out of  5
rating by M. L. Walker
"State Farm Insurance Agent Steven Whisenhunt as well as the whole State Farm Team are absolutely fantastic. I left State Farm, but came back and I was greeted with open arms. Mr. Whisenhunt was very kind, understanding, and professional. He worked with me to help me get the best possible product for the best rate he could. I highly recommend Steven Smith State Farm Insurance."
We responded:
"Thank you for the 5-star rating, M. L.! We're pleased to know you had a great experience with our team. Providing top-notch insurance services is our priority, and we're grateful for your positive feedback. Feel free to reach out for any future insurance needs or questions! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Profile photo of Donnie Moreland

Donnie Moreland

January 2, 2026

5  out of  5
rating by Donnie Moreland
"Carol Berilgen is an incredible agent! She made the experience of getting set up with a more affordable premium both friendly and approachable. Her door has always been open and I have never felt as though I weren't invited to ask whatever questions I've had about my plan."
We responded:
"Thank you, Donnie! I'm happy to hear that Carol made your experience both friendly and approachable while helping you with a more affordable premium. It's great to know that you feel comfortable reaching out with any questions. We're always here to assist you with anything you need!"
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cheryl willard

December 10, 2025

5  out of  5
rating by cheryl willard
"For Marty what a big help with my insurance I asked for price, the next day I had a great price"
We responded:
"Thank you, Cheryl! I'm happy to hear that Marty was able to assist you with your insurance needs and provide a great price. Our team is dedicated to offering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of T. Denice

T. Denice

November 25, 2025

5  out of  5
rating by T. Denice
"Steven Whisenhunt is very thorough, patient, and caring as he prepared my policy to ensure I was fully covered. Now I feel peaceful concerning my policy with State Farm and I’m happy to be back."
We responded:
"Thank you, T. Denice! I'm glad to hear that Steven Whisenhunt provided such thorough and caring service while preparing your policy. It's wonderful that you feel peaceful and happy with your coverage. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Nicholas Day

Nicholas Day

October 14, 2025

5  out of  5
rating by Nicholas Day
"Steven knows his stuff. Go to him"
We responded:
"Thank you, Nicholas! I'm happy to know you had a positive experience. If you need anything else, feel free to reach out!"
Profile photo of Aaron Derrow

Aaron Derrow

September 10, 2025

5  out of  5
rating by Aaron Derrow
"Special thanks to Marty for helping me to get some great insurance."
We responded:
"Thanks for the kind words! We’re glad Marty could help you find the right coverage. "
Profile photo of Deisi Reyes

Deisi Reyes

August 5, 2025

1  out of  5
rating by Deisi Reyes
"I had an auto policy with this agency. As a licensed P&C professional with over 10 years of experience, this is a simple policy. I submitted my cancellation request via email in December 2024, directing it to my assigned agent. However, the policy was not cancelled until February 2025.

Despite my initial request, I had to make multiple follow-up calls to ensure the cancellation was processed. I also forwarded my original email to Adriana for further assistance. Unfortunately, the policy still was not cancelled properly.

I have been meaning to contact the office regarding my refund, as I never received the return premium for the unused portion of the policy. Today, I discovered that the cancellation issue remains unresolved. Not sure who I spoke with, whoever she is she made it clear they were unwilling to assist! I would not recommend to purchase any policies with this agency you will end up loosing money!

I will be reaching out to corporate!"
We responded:
"Thank you for taking the time to leave a review. We genuinely value all feedback, as it helps us better understand how we can continue to improve and support our customers. We’re sorry to hear that your experience hasn’t met expectations and appreciate you bringing this situation to our attention.

Our goal is always to provide clear communication and attentive service, and we take any concerns regarding policy changes and billing very seriously. While we can’t speak to the specifics of your case here, we’d welcome the opportunity to review the details further and assist in any way we can.

If you're willing, please contact our office directly so that we can gather more information and explore possible solutions. We’re here to help and are committed to providing support to the best of our ability."
Profile photo of Farhan Khimani

Farhan Khimani

July 26, 2025

5  out of  5
rating by Farhan Khimani
"Sharonda was awesome! Service was really great! Very helpful and gave me lots of options!"
We responded:
"Farhan, thank you for your fantastic review! I'm happy to hear that Sharonda provided you with excellent service and a variety of options. Our team is dedicated to offering helpful and comprehensive support. Let us know if there's anything else we can assist you with!"