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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Herrera

May 14, 2025

5  out of  5
rating by Juan Herrera
"Garland Dale Taylor is amazing and will always put his customers and their families first. He is honest and kind and will always go out of his way to help. I’ve been a State Farm customer for years and I cant ever see myself switching to anyone else with all the loyalty and amazing service they have provided for my family and I."
We responded:
"Thank you, Juan, for your wonderful feedback! I'm delighted to hear about your positive experience with Garland Taylor. His dedication to putting customers and their families first truly reflects our commitment to exceptional service. We're grateful for your loyalty over the years and are here for any further insurance needs or questions you may have."
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Aimee thrône

May 7, 2025

5  out of  5
rating by Aimee thrône
"I recently had a great experience with the representatives at State Farm. They were always helpful, and really attentive to my needs. I highly recommend their services if you’re looking for insurance assistance. Thanks for the fantastic support. A special thanks to Marty for all the fantastic support!"
We responded:
"Thank you, Aimee, for sharing your experience! I'm happy to hear that our team was helpful and attentive to your needs. Marty will be delighted to know his support made a difference. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
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Shaunt Fryer

April 30, 2025

5  out of  5
rating by Shaunt Fryer
"Steve got me the best price and was patient helping me go through the steps"
We responded:
"Thank you, Shaunt, for your feedback! I'm glad I could assist you in finding the best price and guide you through the process. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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C Sankar

April 29, 2025

5  out of  5
rating by C Sankar
"Marty is amazing, she cares about her clients, helps anyway she can, and always follows through. I really appreciate her customer service and care."
We responded:
"Thank you, C Sankar, for sharing your positive experience! I'm glad to hear that Marty has been so supportive and attentive to your needs. Her dedication to providing excellent customer service is truly valued. If you ever need further assistance, feel free to reach out to our office."
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Scott Amberson

April 21, 2025

5  out of  5
rating by Scott Amberson
"After being a customer for nearly 10 years now, I can't imagine being with another Insurance Company, one of the agents I have known from the very beginning , "Marty" has been a great companion and employee , of Steven Smith State Farm Insurance , through the ups and downs and feast and Famine , of being a Contractor Remodeler ,She's always gone the extra mile and has been there for me , Her professionalism and Grace and just camaraderie friendship , that we have established , makes me feel at home with my auto insurance provider, thank you Steven Smith and Staff and a special shout out to Marty , ac consider to be a friend to me."
We responded:
"Scott, I'm truly grateful for your kind words and for being with us for nearly a decade. It's wonderful to hear about the strong relationship you've built with Marty. Her dedication and professionalism are indeed invaluable, and I'm glad she has made you feel at home with us. Thank you for your continued business with our team. If you ever need anything, we're here to help!"
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Brunessia Lewis

April 13, 2025

5  out of  5
rating by Brunessia Lewis
"If you are searching for an insurance agent that specializes in top notch insurance services and excellent customer service experience. then look no further than Steven Smith State Farm Insurance. His office manager, Martina Ochoa, went above and beyond her job to ensure that I maintained auto coverage. The support I received was top notch! I strongly recommend you reach out to Steven Smith State Farm Insurance … if you want top notch coverage, excellent rates, and service!"
We responded:
"Thank you so much, Brunessia, for your wonderful feedback! I'm delighted to hear that Martina went above and beyond to assist you with your auto coverage. Your recommendation means a lot to us, and we're happy to provide you with excellent rates and service. If you ever need further assistance, don't hesitate to reach out."
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Toni Tone

April 11, 2025

5  out of  5
rating by Toni Tone
"Excellent quick service every time. Top-notch expert services only. Highly recommended"
We responded:
"Thank you, Toni, for your wonderful feedback! I'm happy to know that you appreciate the quick and expert service we provide. Your recommendation means a lot to us!"
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Mando Rodriguez

April 9, 2025

5  out of  5
rating by Mando Rodriguez
"I just switched my ins needs to this office, from my 1st call and through the process Nina was AWESOME!! I was hesitant to switch not knowing how the transition process would go, but it was very simple and easy. Thank you Nina and the rest of the office."
We responded:
"Thank you, Mando, for sharing your experience! I'm glad to hear that Nina and the team made your transition smooth and straightforward. We appreciate your trust in us for your insurance needs. If you have any questions or need further assistance, feel free to reach out anytime!"
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K. J. H. O.

April 9, 2025

5  out of  5
rating by K. J. H. O.
"I highly recommend working with Sharonda. She is amazing and was so helpful during this process. Sharonda was very knowledgeable and explained things to me in a way that I could understand how to choose the best option for my future. She was able to get me a much lower quote than I’d previously received and walked me through every step. Sharonda was super responsive to all my questions and concerns. Even after we got my policy started, she followed up with me to make sure that I was satisfied. If there’s anyone out there that doesn’t quite know where to get started with getting your insurance needs, you should definitely work with Sharonda!"
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Sharonda was able to assist you so effectively. Her ability to explain options clearly and secure a better quote truly highlights her dedication. It's great to know she was responsive and ensured your satisfaction even after starting your policy. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
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Ismael Ochoa

March 7, 2025

5  out of  5
rating by Ismael Ochoa
"BIG shout out to Marty for making this process as seamless as possible. She took her time explaining the different coverages as well as the pricing. Marty is very knowledgeable and her customer service was A1. Thank you!"
We responded:
"Thank you, Ismael, for your wonderful feedback! I'm delighted to hear that Marty made the process smooth and provided clear explanations of the coverages and pricing. Her expertise and top-notch customer service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Raul Arrillaga

February 25, 2025

5  out of  5
rating by Raul Arrillaga
"I was very pleased with the service and level of professionalism provided by Andreina and Karen."
We responded:
"Thank you, Raul, for your wonderful feedback! I'm glad to know that Andreina and Karen provided you with such professional service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Kendall Rogers

February 21, 2025

5  out of  5
rating by Kendall Rogers
"Had a great experience with Garland here. He is incredibly patient, communicative, and made the whole process smooth and stress-free. Highly recommend him!"
We responded:
"Thank you, Kendall! I'm so happy to hear about your experience with Garland. His patience and communication skills truly make a difference in ensuring a smooth and stress-free process. We appreciate your recommendation and are here for any further insurance needs you may have."
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Alyssa Riley

February 17, 2025

5  out of  5
rating by Alyssa Riley
"Andreina D’ Paola has been amazing! Quick, and helpful and very friendly!"
We responded:
"Thank you, Alyssa, for sharing your experience! I'm happy to hear that Andreina provided quick and friendly assistance. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
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Julie L.

January 27, 2025

5  out of  5
rating by Julie L.
"I was very pleased with the service and level of detail provided by Garland. As a result, I was able to make very informed decisions about my coverages. I appreciated his perspective on each policy to ensure that I was not over nor under insured."
We responded:
"Thank you, Julie, for sharing your experience! I'm glad Garland was able to assist you with such detailed service, helping you make informed decisions about your coverages. It's wonderful to know his insights ensured your policies were just right. If you need further assistance, feel free to reach out!"
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Susan T

January 23, 2025

5  out of  5
rating by Susan T
"Garland from Steven Smith Insurance Agency was outstanding in his assistance in getting my home and auto insured at a reasonable rate. He saved me a lot of money. Plus he returns calls and is easy to communicate with. My other insurance company had almost doubled my rates in 3 years. My coverage is still great and now affordable. Garland is personable and understands a customer’s insurance needs. I highly recommend him if you are looking for affordable home and auto insurance."
We responded:
"Thank you, Susan, for sharing your experience! I'm glad Garland was able to help you secure both home and auto insurance at a rate that works for you. It's wonderful to know he made communication smooth and was attentive to your needs. Your recommendation means a lot to us. If there's anything else you need, don't hesitate to reach out to our office."
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Peter Pham

January 16, 2025

5  out of  5
rating by Peter Pham
"it was pleasure to speaking with Steven Whisenhunt he answer all my question and have State Farm insurance cover for my cars"
We responded:
"Thank you, Peter, for sharing your experience! I'm happy that Steven was able to assist you with your questions. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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VIVIANA SOLIZ

January 13, 2025

5  out of  5
rating by VIVIANA SOLIZ
"Karen is the best! Best prices and the best customer service quiality."
We responded:
"Thank you, Viviana, for your fantastic feedback! I'm so happy to know that Karen provided you with excellent service and competitive prices. We appreciate your support and look forward to assisting you with any future insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
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Reginald

January 13, 2025

5  out of  5
rating by Reginald
"Karen Nunes is amazing!!! Best service that I’ve received from an insurance agent in my life. She was so understanding, attentive to my needs and helpful. I hope she goes far in life because I’ve never felt so cared for"
We responded:
"Thank you, Reginald, for your wonderful feedback! I'm delighted to hear that Karen provided you with such exceptional service. Her dedication to understanding and meeting your needs truly sets her apart. We're grateful to have her on our team and appreciate your kind words. If you ever need further assistance, don't hesitate to reach out to our office."
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Harish Krishnan

January 9, 2025

5  out of  5
rating by Harish Krishnan
"Garland Taylor was very knowledgeable agent and he explained the about the coverages. Thanks Garland and team!!!"
We responded:
"Thank you, Harish, for your fantastic review! I'm glad to know that Garland and the team provided you with knowledgeable service and clear explanations about your coverages. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ken Lucas

December 16, 2024

5  out of  5
rating by Ken Lucas
"Karen Nunez who called me gave me a quote we set up for the start date. They were able to save around $100 a month. She is very kind and Knowledgeable."
We responded:
"Thank you, Ken, for sharing your experience! I'm happy to hear that Karen was able to assist you effectively and help save you money. Her kindness and knowledge are truly valued in our team. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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michael foster

December 13, 2024

5  out of  5
rating by michael foster
"Steven Whisenhunt was really helpful and a pleasure to work with. Michael Foster"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Steven made working together enjoyable and helpful. Our team is always here to assist with any future needs you might have."
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Salam Kadhim

December 10, 2024

5  out of  5
rating by Salam Kadhim
"The folks at Steven Smith did a great job of bringing me the best insurance option tailored to my needs, Garland was exceptional in his followup, knowledge and dedication to me. Thanks for all your help"
We responded:
"Salam, thank you for your wonderful review! I'm glad to know that our team was able to provide you with the best insurance option tailored to your needs. Garland's dedication and knowledge are indeed exceptional, and it's great to see his efforts recognized. We're grateful for your trust and support. If you need any further assistance, our office is always here to help!"
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FMU Properties

November 27, 2024

5  out of  5
rating by FMU Properties
"Very knowledgeable person explained every doubt I had and got me a good quote for my auto policy"
We responded:
"Thank you! I'm glad we could help clarify your doubts and provide a good quote for your policy. Your positive feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Wynelle Jordan-Alexander

November 20, 2024

5  out of  5
rating by Wynelle Jordan-Alexander
"State Farm's agent Garland Taylor is Truly GREAT. He quoted me a rate that was lower than what I had with my current company & in the end, the actual monthly rate was even Lower than what he had quoted. Garland is "committed" to serving & helping the community & he did "just that"! If you're in the market for auto coverage, Garland Taylor is your guy. Call State Farm's & ask for him. ☺️"
We responded:
"Wynelle, thank you for your wonderful review! I'm glad Garland was able to provide you with a lower rate than expected and that you found his commitment to serving the community valuable. Your recommendation means a lot to us. If you need any further assistance or have any questions, feel free to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Xaykell Zambrano

November 15, 2024

5  out of  5
rating by Xaykell Zambrano
"If I could leave ten stars, I would. Excellent customer service by Karen Nunez, she provided with all the information and helped me better understand the process, which can be so hard when you're new to this. Really helpful and attentive."
We responded:
"Thank you, Xay, for your fantastic review! I'm so glad Karen was able to provide you with all the information you needed and make the process easier for you. Her attentiveness and helpfulness are truly valued in our office. If you have any more questions or need further assistance, we're here to help. - Steven Smith - State Farm Insurance Agent, Katy, TX"