State Farm® Insurance Agent Steven Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Touré Eliza
October 25, 2024
5
out of
5
rating by Touré Eliza
"If I could give 10 stars I would. Customer service is OUTSTANDING! Very helpful, genuinely wants whats best for you and he gives you amazing advice on things most people wouldn’t know when it comes to auto insurance 10/10"
We responded:
"Touré, thank you so much for your wonderful review! I'm very happy to know that you found our customer service outstanding and that the advice provided was helpful. It's always our goal to ensure you have the best information when it comes to auto insurance. If you ever have more questions or need further assistance, we're here for you. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Sudarshan Sriraman
October 15, 2024
5
out of
5
rating by Sudarshan Sriraman
"Steven was an exceptionally attentive, very helpful agent. He patiently explained options and tradeoffs for us and helped us find the best deal for us! Highly recommend!"
We responded:
"Sudarshan, thank you for your wonderful review! I'm glad we could assist you in finding the best deal and explaining all the options and tradeoffs. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Mellanie Edwards
October 15, 2024
5
out of
5
rating by Mellanie Edwards
"I have worked with him for more than 2 years now and he is the epitome of old school customer connection. He is patient and thorough and will take all the time you need to understand all of your options. I HIGHLY recommend."
We responded:
"Mellanie, thank you so much for your kind words! I'm glad to hear that you've had such a positive experience over the past two years. It's wonderful to know that you appreciate the time and effort we put into ensuring you understand all your options. Your recommendation means a lot to us. If you ever have any questions or need further assistance, don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Krystle Pangilinan
October 8, 2024
5
out of
5
rating by Krystle Pangilinan
"After shopping around Steven’s agents were able to give me the best deal and help me lower my car insurance premium . Would highly recommend giving them a call!"
We responded:
"Krystle, I'm glad our team could help you find a great deal and lower your car insurance premium. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
German Serrano
September 6, 2024
5
out of
5
rating by German Serrano
"Eddy was so amazing on answering all my questions, she was friendly and had so much patience with me, thank you again for your help Eddy!"
We responded:
"Thank you, German! I'm glad Eddy could assist you so effectively. We appreciate your feedback and are always here to help with any future questions. - Steven Smith - State Farm Insurance Agent, Katy, TX"
daniel ndubueze
August 14, 2024
5
out of
5
rating by daniel ndubueze
"Really nice to talk to and patient as well to answer your questions. And if it's your first insurance he's the right person to guide you through!!!"
We responded:
"Hey Daniel, Thanks a lot for the awesome review! I'm glad you found our conversations helpful and that we could guide you through your first insurance experience. If you ever have more questions or need further assistance, feel free to reach out anytime! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Jesus Herrera
August 13, 2024
5
out of
5
rating by Jesus Herrera
"I saved $960 per year switching to Allstate. This agent is the best. I didn’t think I could pay less for better service."
We responded:
"Hey Jesus, I'm really happy you found a great deal with Allstate and saved money! It's awesome to know that our service made a positive impact. If you ever have any questions or need assistance in the future, feel free to reach out. Thanks for the kind words! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Daunette Okoroh
July 13, 2024
5
out of
5
rating by Daunette Okoroh
"I called a few agencies for quotes, after speaking with the agent at State Farm and realized she was knowledgeable and friendly I made my decision to use State Farm as my Agency."
We responded:
"Thank you for choosing our agency, Daunette! We're glad you found our agent knowledgeable and friendly. We're here to assist you with all your insurance needs. Feel free to reach out if you have any questions in the future. -Steven Smith - State Farm Insurance Agent, Katy, TX"
Santosh Kumar
July 5, 2024
5
out of
5
rating by Santosh Kumar
"Working with Steve Smith Insurance Agency is the best experience I have had in recent times. I have got the best deal on my insurance policy. I would like to specifically mention the name Jenh-ai Gillon. She is very kind, polite and very knowledgeable and was very patient and heard all may concerns and designed the best policy for us. I would definitely recommend to go with her"
We responded:
"Thank you, Santosh, for sharing your wonderful experience with our team! Your praise for Jenh-ai's customer service is greatly appreciated, and it's great to hear our team took part in designing the best insurance policy tailored to your needs. We are grateful for your recommendation and look forward to assisting you in the future! Steven Smith - State Farm Insurance Agent, Katy, TX"
Marcia Becker
July 4, 2024
5
out of
5
rating by Marcia Becker
"We have been with Steve for over 20 years. He is our insurance guy! and our grown kids also have their insurance accounts with his office as well. He appreciates our business by assuring his team provides excellent customer service."
We responded:
"Thank you, Marcia! We are thrilled to have been your insurance provider for over 20 years and to also serve your kids. I'm glad to hear that you appreciate our team's commitment to excellent customer service. We are grateful for your loyalty and look forward to continuing to provide top-notch service to you and your family. If you ever need assistance, please don't hesitate to reach out. - Steven Smith, State Farm Insurance Agent, Katy, TX"
Lynette Deihl
July 2, 2024
5
out of
5
rating by Lynette Deihl
"Very easy to work with. Super fast, even when I wasn’t. Jenh-ia went above and beyond. We have referred our friends and family in hopes they are able to save them money too."
We responded:
"Thank you, Lynette! I'm glad to hear you had a super fast and above-and-beyond experience! We appreciate your referrals and are happy to help your friends and family save money too. Please reach out if you need anything in the future. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Megan Keenan
June 29, 2024
5
out of
5
rating by Megan Keenan
"Fantastic agent! Steven did a wonderful job of helping us navigate the complexities of all the different products and found us a comprehensive and affordable solution for all our insurance needs. We appreciate you!"
We responded:
"Megan, your review is truly appreciated! I'm pleased to hear that our office could assist you in finding a comprehensive and affordable insurance solution. Thank you for choosing our office for your insurance needs! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Crystal Green
June 24, 2024
5
out of
5
rating by Crystal Green
"I really appreciate how professional and organized State Farm has been for all of my needs."
We responded:
"Crystal, we are pleased that you found our team professional and organized. Your review is greatly appreciated and we look forward to assisting you with all your insurance needs in the future! Thank you for being part of our Katy State Farm family! - Steven Smith - State Farm Insurance Agent, Katy, TX"
gomez family
June 13, 2024
5
out of
5
rating by gomez family
"very good service and help from the receptionist Vianey and Miss Martina, both very friendly and very patient although unfortunately the quote was very high."
We responded:
"Thank you for your feedback! We're pleased to hear that Vianey and Martina provided you with very good service and assistance. We appreciate your patience and understanding. If you have any questions or need further assistance with your insurance needs, please don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
David Bernal
June 6, 2024
5
out of
5
rating by David Bernal
"Great place for Insurance! Steven was very knowledgeable and answered all my questions I had for him. Plus it’s State Farm Insurance!! I definitely give him a perfect score on everything. So, if you need quality insurance at a very reasonable price, give him a call if you live in a different city or stop by and visit with him. He won’t disappoint you!"
We responded:
"David, we're happy you had a great experience with us! I'm pleased to hear you found our insurance offerings top-notch and reasonably priced. Thank you for choosing State Farm Insurance! For any future insurance needs, feel free to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Dave Allen
June 4, 2024
5
out of
5
rating by Dave Allen
"I have to give credit to Jenh-ai Gillon. She was very knowlegable, attentive, and answered all of my questions, following up with detailed answers in an email. She is certainly someone I will keep in touch with when shopping for insurance."
We responded:
"Thank you, Dave, for your positive feedback and for acknowledging the exceptional assistance provided by Jenh-ai! I'm so happy she could assist you with all your questions and provide detailed follow-ups. She will be happy to know you found her attentive and knowledgeable. We appreciate your trust and look forward to staying in touch for your future insurance needs. - Steven Smith - State Farm Insurance Agent, Katy, TX"
DIANA BOONE
May 28, 2024
5
out of
5
rating by DIANA BOONE
"Martina Ochoa was very professional, friendly, knowledgeable, had a pleasant personality and the patience of Job. She represents State Farm in a most excellent way. My nominee for "Employee Of The Year"!!!"
We responded:
"Thank you for your thoughtful review, Diana! We love hearing that Martina provided such excellent service. Your recognition of her professionalism and friendly demeanor means a lot to us. We'll be sure to pass along your nomination for "Employee Of The Year."- Steven Smith - State Farm Insurance Agent, Katy, TX"
O.G. MUZIK
May 10, 2024
5
out of
5
rating by O.G. MUZIK
"Superior customer service!! Steven was awesome and made the process so simple and quick!!"
We responded:
"O.G. MUZIK, we're thrilled to hear you had a superior customer service experience! We're pleased that we made the process simple and quick for you. Providing exceptional service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Kelsey Clark
May 10, 2024
5
out of
5
rating by Kelsey Clark
"Garland was able to get me all set up in under 30 and found me a great deal. Answered my questions."
We responded:
"Kelsey, I'm thrilled you had a great experience with Garland! I'm pleased he could set you up quickly and find you a fantastic deal. Thank you for choosing our office for your insurance needs. We're here for you anytime you have questions or need assistance! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Tom Byrd Jr
May 7, 2024
5
out of
5
rating by Tom Byrd Jr
"I would like to compliment one of your Insurance Account Representative, Garland Taylor, for the excellent service he provided me on 05/02/2024 and 05/07/2024. Garland's professionalism, knowledge of insurance and ability to get to the bottom of any situation I presented quickly exceeded my expectations. I will recommend Garland to family and friends for their insurance needs."
We responded:
"Tom, I'm thrilled to hear about the exceptional service provided by Garland! I'm pleased to know he exceeded your expectations with his professionalism and insurance knowledge. Thank you for recommending Garland to your family and friends. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Steven Smith - State Farm Insurance Agent, Katy, TX"
Rhoshandria Morgan (Necy)
March 20, 2024
5
out of
5
rating by Rhoshandria Morgan (Necy)
"Steve, Thank you for making sure I was well taking care of and welcoming me back to my Statefarm Family"
We responded:
"Thank you for your kind review! We are delighted to have you back as part of our State Farm Family. We appreciate your trust in us and look forward to continuing to provide excellent service. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Victor Hugo
March 15, 2024
5
out of
5
rating by Victor Hugo
"He was very informative and helpful and clear about the type of insurance I purchased.i well recomend this agent"
We responded:
"Thank you for the glowing review, Victor Hugo! We are thrilled to hear that you found our team informative, helpful, and clear in explaining your insurance options. We appreciate your recommendation and look forward to continuing to provide excellent service to you. - Steven Smith - State Farm Insurance Agent, Katy, TX"
Papsiable O
March 9, 2024
5
out of
5
rating by Papsiable O
"Garland has Great customer service and very professional."
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
Derek Fordham
February 26, 2024
5
out of
5
rating by Derek Fordham
"Fast and easy. Great savings."
We responded:
"Derek, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Katy, TX."
Frank Christoph
February 20, 2024
5
out of
5
rating by Frank Christoph
"Steve has been a pleasure to work with. He saved me thousands of dollars on my commercial auto policy when I switched from progressive to State Farm. He has been very helpful and responsive to all of my questions."
We responded:
"Thank you for the wonderful review, Frank! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"