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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Victor Ortiz

March 21, 2025

5  out of  5
rating by Victor Ortiz
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Ismael Ochoa

March 7, 2025

5  out of  5
rating by Ismael Ochoa
"BIG shout out to Marty for making this process as seamless as possible. She took her time explaining the different coverages as well as the pricing. Marty is very knowledgeable and her customer service was A1. Thank you!"
We responded:
"Thank you, Ismael, for your wonderful feedback! I'm delighted to hear that Marty made the process smooth and provided clear explanations of the coverages and pricing. Her expertise and top-notch customer service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Raul Arrillaga

February 25, 2025

5  out of  5
rating by Raul Arrillaga
"I was very pleased with the service and level of professionalism provided by Andreina and Karen."
We responded:
"Thank you, Raul, for your wonderful feedback! I'm glad to know that Andreina and Karen provided you with such professional service. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Kendall Rogers

February 21, 2025

5  out of  5
rating by Kendall Rogers
"Had a great experience with Garland here. He is incredibly patient, communicative, and made the whole process smooth and stress-free. Highly recommend him!"
We responded:
"Thank you, Kendall! I'm so happy to hear about your experience with Garland. His patience and communication skills truly make a difference in ensuring a smooth and stress-free process. We appreciate your recommendation and are here for any further insurance needs you may have."
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Alyssa Riley

February 17, 2025

5  out of  5
rating by Alyssa Riley
"Andreina D’ Paola has been amazing! Quick, and helpful and very friendly!"
We responded:
"Thank you, Alyssa, for sharing your experience! I'm happy to hear that Andreina provided quick and friendly assistance. We're grateful to have her on our team. If you need anything else, feel free to reach out!"
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Julie L.

January 27, 2025

5  out of  5
rating by Julie L.
"I was very pleased with the service and level of detail provided by Garland. As a result, I was able to make very informed decisions about my coverages. I appreciated his perspective on each policy to ensure that I was not over nor under insured."
We responded:
"Thank you, Julie, for sharing your experience! I'm glad Garland was able to assist you with such detailed service, helping you make informed decisions about your coverages. It's wonderful to know his insights ensured your policies were just right. If you need further assistance, feel free to reach out!"
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Susan T

January 23, 2025

5  out of  5
rating by Susan T
"Garland from Steven Smith Insurance Agency was outstanding in his assistance in getting my home and auto insured at a reasonable rate. He saved me a lot of money. Plus he returns calls and is easy to communicate with. My other insurance company had almost doubled my rates in 3 years. My coverage is still great and now affordable. Garland is personable and understands a customer’s insurance needs. I highly recommend him if you are looking for affordable home and auto insurance."
We responded:
"Thank you, Susan, for sharing your experience! I'm glad Garland was able to help you secure both home and auto insurance at a rate that works for you. It's wonderful to know he made communication smooth and was attentive to your needs. Your recommendation means a lot to us. If there's anything else you need, don't hesitate to reach out to our office."
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Peter Pham

January 16, 2025

5  out of  5
rating by Peter Pham
"it was pleasure to speaking with Steven Whisenhunt he answer all my question and have State Farm insurance cover for my cars"
We responded:
"Thank you, Peter, for sharing your experience! I'm happy that Steven was able to assist you with your questions. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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VIVIANA SOLIZ

January 13, 2025

5  out of  5
rating by VIVIANA SOLIZ
"Karen is the best! Best prices and the best customer service quiality."
We responded:
"Thank you, Viviana, for your fantastic feedback! I'm so happy to know that Karen provided you with excellent service and competitive prices. We appreciate your support and look forward to assisting you with any future insurance needs. If you have any questions or need further assistance, feel free to reach out to our office."
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Reginald

January 13, 2025

5  out of  5
rating by Reginald
"Karen Nunes is amazing!!! Best service that I’ve received from an insurance agent in my life. She was so understanding, attentive to my needs and helpful. I hope she goes far in life because I’ve never felt so cared for"
We responded:
"Thank you, Reginald, for your wonderful feedback! I'm delighted to hear that Karen provided you with such exceptional service. Her dedication to understanding and meeting your needs truly sets her apart. We're grateful to have her on our team and appreciate your kind words. If you ever need further assistance, don't hesitate to reach out to our office."
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Harish Krishnan

January 9, 2025

5  out of  5
rating by Harish Krishnan
"Garland Taylor was very knowledgeable agent and he explained the about the coverages. Thanks Garland and team!!!"
We responded:
"Thank you, Harish, for your fantastic review! I'm glad to know that Garland and the team provided you with knowledgeable service and clear explanations about your coverages. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Ken Lucas

December 16, 2024

5  out of  5
rating by Ken Lucas
"Karen Nunez who called me gave me a quote we set up for the start date. They were able to save around $100 a month. She is very kind and Knowledgeable."
We responded:
"Thank you, Ken, for sharing your experience! I'm happy to hear that Karen was able to assist you effectively and help save you money. Her kindness and knowledge are truly valued in our team. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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michael foster

December 13, 2024

5  out of  5
rating by michael foster
"Steven Whisenhunt was really helpful and a pleasure to work with. Michael Foster"
We responded:
"Thank you, Michael, for sharing your experience! I'm happy to know that Steven made working together enjoyable and helpful. Our team is always here to assist with any future needs you might have."
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Salam Kadhim

December 10, 2024

5  out of  5
rating by Salam Kadhim
"The folks at Steven Smith did a great job of bringing me the best insurance option tailored to my needs, Garland was exceptional in his followup, knowledge and dedication to me. Thanks for all your help"
We responded:
"Salam, thank you for your wonderful review! I'm glad to know that our team was able to provide you with the best insurance option tailored to your needs. Garland's dedication and knowledge are indeed exceptional, and it's great to see his efforts recognized. We're grateful for your trust and support. If you need any further assistance, our office is always here to help!"
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FMU Properties

November 27, 2024

5  out of  5
rating by FMU Properties
"Very knowledgeable person explained every doubt I had and got me a good quote for my auto policy"
We responded:
"Thank you! I'm glad we could help clarify your doubts and provide a good quote for your policy. Your positive feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Wynelle Jordan-Alexander

November 20, 2024

5  out of  5
rating by Wynelle Jordan-Alexander
"State Farm's agent Garland Taylor is Truly GREAT. He quoted me a rate that was lower than what I had with my current company & in the end, the actual monthly rate was even Lower than what he had quoted. Garland is "committed" to serving & helping the community & he did "just that"! If you're in the market for auto coverage, Garland Taylor is your guy. Call State Farm's & ask for him. ☺️"
We responded:
"Wynelle, thank you for your wonderful review! I'm glad Garland was able to provide you with a lower rate than expected and that you found his commitment to serving the community valuable. Your recommendation means a lot to us. If you need any further assistance or have any questions, feel free to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Xaykell Zambrano

November 15, 2024

5  out of  5
rating by Xaykell Zambrano
"If I could leave ten stars, I would. Excellent customer service by Karen Nunez, she provided with all the information and helped me better understand the process, which can be so hard when you're new to this. Really helpful and attentive."
We responded:
"Thank you, Xay, for your fantastic review! I'm so glad Karen was able to provide you with all the information you needed and make the process easier for you. Her attentiveness and helpfulness are truly valued in our office. If you have any more questions or need further assistance, we're here to help. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Moniqua Roberson

November 13, 2024

5  out of  5
rating by Moniqua Roberson
"I've been a client of State Farm with Steven Smith as my agent for a few years now. He and his staff are the epitome of genuine customer service. Anytime I have a question they're available and explain the answers clearly. You're not just a customer with this agent and his staff, you're like family. There are insurance companies and insurance agents on every block, there are billboards and commercials vying for your hard earned dollars everyday all day, however My Grandmother taught me to invest in quality, and that's what you get when you entrust the insurance coverage of your home, auto, & life with the Steven Smith State Farm agency. Give them a try, get a quote, it won't cost you anything but a few minutes of your time and you'll probably come away pleasantly surprised. Like a good neighbor, Steven Smith and his staff will be there!"
We responded:
"Moniqua, thank you so much for your thoughtful review! I'm truly grateful for your kind words about our team and the service we provide. It's wonderful to know that you feel like family with us and that we can offer clear and helpful answers to your questions. Your grandmother's advice about investing in quality resonates deeply with us, and we're happy to be your trusted choice for home, auto, and life insurance. If you ever need anything or have more questions, we're always here for you. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Touré Eliza

October 25, 2024

5  out of  5
rating by Touré Eliza
"If I could give 10 stars I would. Customer service is OUTSTANDING! Very helpful, genuinely wants whats best for you and he gives you amazing advice on things most people wouldn’t know when it comes to auto insurance 10/10"
We responded:
"Touré, thank you so much for your wonderful review! I'm very happy to know that you found our customer service outstanding and that the advice provided was helpful. It's always our goal to ensure you have the best information when it comes to auto insurance. If you ever have more questions or need further assistance, we're here for you. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Sudarshan Sriraman

October 15, 2024

5  out of  5
rating by Sudarshan Sriraman
"Steven was an exceptionally attentive, very helpful agent. He patiently explained options and tradeoffs for us and helped us find the best deal for us! Highly recommend!"
We responded:
"Sudarshan, thank you for your wonderful review! I'm glad we could assist you in finding the best deal and explaining all the options and tradeoffs. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Mellanie Edwards

October 15, 2024

5  out of  5
rating by Mellanie Edwards
"I have worked with him for more than 2 years now and he is the epitome of old school customer connection. He is patient and thorough and will take all the time you need to understand all of your options. I HIGHLY recommend."
We responded:
"Mellanie, thank you so much for your kind words! I'm glad to hear that you've had such a positive experience over the past two years. It's wonderful to know that you appreciate the time and effort we put into ensuring you understand all your options. Your recommendation means a lot to us. If you ever have any questions or need further assistance, don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Krystle Pangilinan

October 8, 2024

5  out of  5
rating by Krystle Pangilinan
"After shopping around Steven’s agents were able to give me the best deal and help me lower my car insurance premium . Would highly recommend giving them a call!"
We responded:
"Krystle, I'm glad our team could help you find a great deal and lower your car insurance premium. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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German Serrano

September 6, 2024

5  out of  5
rating by German Serrano
"Eddy was so amazing on answering all my questions, she was friendly and had so much patience with me, thank you again for your help Eddy!"
We responded:
"Thank you, German! I'm glad Eddy could assist you so effectively. We appreciate your feedback and are always here to help with any future questions. - Steven Smith - State Farm Insurance Agent, Katy, TX"
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daniel ndubueze

August 14, 2024

5  out of  5
rating by daniel ndubueze
"Really nice to talk to and patient as well to answer your questions. And if it's your first insurance he's the right person to guide you through!!!"
We responded:
"Hey Daniel, Thanks a lot for the awesome review! I'm glad you found our conversations helpful and that we could guide you through your first insurance experience. If you ever have more questions or need further assistance, feel free to reach out anytime! - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Jesus Herrera

August 13, 2024

5  out of  5
rating by Jesus Herrera
"I saved $960 per year switching to Allstate. This agent is the best. I didn’t think I could pay less for better service."
We responded:
"Hey Jesus, I'm really happy you found a great deal with Allstate and saved money! It's awesome to know that our service made a positive impact. If you ever have any questions or need assistance in the future, feel free to reach out. Thanks for the kind words! - Steven Smith - State Farm Insurance Agent, Katy, TX"
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Daunette Okoroh

July 13, 2024

5  out of  5
rating by Daunette Okoroh
"I called a few agencies for quotes, after speaking with the agent at State Farm and realized she was knowledgeable and friendly I made my decision to use State Farm as my Agency."
We responded:
"Thank you for choosing our agency, Daunette! We're glad you found our agent knowledgeable and friendly. We're here to assist you with all your insurance needs. Feel free to reach out if you have any questions in the future. -Steven Smith - State Farm Insurance Agent, Katy, TX"